FAQ

  • How soon will my items ship?

    Orders placed before 2 pm EST on Monday - Thursday & Friday before 12pm EST, will begin processing that day and will ship within 1 – 3 business days pending availability and credit verification. Orders placed after 2 pm EST (Monday thru Thursday) will begin processing the next business day and will ship within 1 – 3 business days. (If your order is placed on Friday after 12pm EST, it will begin processing on the following Monday.) Delivery time does not include weekends or holidays. Baske does not offer combined shipping at this time.

  • What shipping options do you offer?

  • Do you offer expedited shipping?

  • How do I check on the status of an order?

  • How do I make a return?

    You can get your return started in our Returns Portal. All returns must be authorized through the Returns Portal.

  • Other Questions?

    Please don’t hesitate to give us a call or send us an email through the form. Our customer service team will get back to you in a timely manner during our weekday office hours (Mon. to Fri., 10am - 5pm EST).

    CONTACT US

  • Stay Connected

    Join our Little Insiders group on Facebook to stay in the know about exclusive offers and new product launches, and become part of an amazing community of parents creating childhood magic for the little ones in their lives!

    JOIN THE GROUP